We want you to love every drop of Blind Squirrel Sauce.
If something isn’t ok, we’ll do our best to make it right. Below you’ll find our official return & refund policy — written in plain English so you know exactly what to expect. No surprises, just honest sauce.
Unopened bottles — Returns are accepted within 14 days of delivery.
Opened Bottles — Because our sauces are food products, we cannot accept returns of opened or partially used items for health & safety reasons.
Damaged or Incorrect Orders — If your sauces arrive broken, leaking, or not what you ordered, let us know right away. We’ll replace them or issue a refund.
Refunds — Once we receive and inspect your return, we’ll issue a refund to your original payment method. Please allow 5–7 business days for processing.
Shipping Costs — If we made an error or your item arrived damaged, we’ll cover return shipping. Otherwise, return shipping costs are your responsibility.
We’re here to make things right. Reach us at bruce@blindsquirrelsauces.com with any questions or concerns — we’ll get back to you as soon as we can.